(1) These Terms and Conditions apply to all purchase and supply agreements between the Seller and the Customer, including all future transactions.
(2) These Terms apply to the sale of batteries and related products the “Goods”.
(3) These Terms apply exclusively. Any differing or additional terms proposed by the Customer are not accepted unless agreed in writing by the Seller.
(1) All offers are non-binding. Product descriptions, specifications, and details in brochures or other materials are for reference only unless specifically agreed.
(2) An agreement is only confirmed once the Seller issues a written confirmation or delivers the Goods.
(3) The Seller relies on the information provided by the Customer and is not responsible for verifying its accuracy unless confirmed in writing.
(4) Unless the Customer specifies otherwise, the Seller may supply products that include technical updates or improvements, provided they remain suitable for the intended use.
(1) Prices are based on delivery from the Seller’s facility (ex-works), including standard packaging but excluding insurance, shipping, and other related costs.
(2) Payment is due upon receipt of the invoice unless otherwise agreed.
(3) Payments must be made in the invoiced currency by bank transfer or other agreed method, free of charges. Any bank fees or collection costs are borne by the Customer.
(4) If payment is delayed, the Seller may charge reasonable administrative fees for reminders.
(5) The Customer may only withhold or offset payments where claims have been agreed in writing by the Seller.
(1) Delivery dates or timeframes are those stated in the order confirmation.
(2) The Seller fulfills its delivery obligation once the Goods are made available for dispatch or collection.
(3) Risk transfers to the Customer once the Goods are ready for collection or handed over for shipment. If shipment is delayed due to the Customer, risk transfers once the Goods are ready.
(4) Unless agreed otherwise, the Seller is not responsible for insurance, certifications, permits, import/export requirements, or compliance obligations outside the country of origin.
(5) If the Seller is unable to supply the Goods due to issues from suppliers despite reasonable efforts, the Seller may cancel the order.
(6) If there are concerns about the Customer’s ability to pay, the Seller may suspend delivery until payment or security is provided.
(1) If delivery is delayed, a reasonable additional period will be allowed. If delivery is not completed within that time, the Customer may cancel the order or request compensation for direct losses.
(2) If dispatch or collection is delayed due to the Customer, storage fees may be charged based on a percentage of the invoice value.
(1) Delivery timelines may be extended due to events beyond control such as natural events, disruptions, or other unforeseen circumstances. During such periods, obligations are suspended.
(2) If such conditions continue for an extended period, either party may cancel the unfulfilled portion of the agreement.
(1) Minor variations that do not affect the functionality of the Goods do not constitute a defect.
(2) If a defect is identified, the Seller may choose to repair or replace the Goods.
(3) If repair or replacement is not successful, the Customer may request a price reduction or cancel the order.
(4) The Seller is responsible for direct damages caused by defective Goods where clearly attributable.
(5) Responsibility is limited to typical and foreseeable damages related to the transaction.
(6) The Seller is not responsible for indirect losses such as loss of profit or business interruption.
(7) For third-party products, responsibility is limited to passing on claims to the original supplier where applicable.
(1) These limitations apply to all claims related to performance or delivery.
(2) The Seller is not responsible for indirect or consequential losses unless explicitly agreed.
(1) Ownership of the Goods remains with the Seller until full payment has been received.
(2) The Customer must not pledge or use unpaid Goods as security.
(3) In case of non-payment or financial instability, the Seller may reclaim the Goods.
(4) If the Goods are resold, the Customer assigns the related payment rights to the Seller until full payment is completed.
(1) Claims related to product issues must be made within a reasonable time after delivery.
(2) Claims for damages must also be raised within a reasonable timeframe after discovery.
(1) If any provision of these Terms is invalid, the remaining provisions remain effective.
(2) Standard international trade terms (Incoterms) apply where relevant.
(3) The Seller may store business data for administrative purposes.
(1) The Seller may choose the appropriate location to resolve any disputes.
(2) The agreement will follow the Seller’s standard business practices and operating framework.
(3) These Terms & Conditions are governed by the laws of the United Arab Emirates.